Do I require a referral to see a physiotherapist?
A referral is not needed for physiotherapy. If another health care practitioner has referred you to the clinic, then it would be beneficial if a referral letter was provided for background information regarding your condition, but it is not a necessary requirement. Veteran Affairs, Medicare Enhanced Primary Care (EPC) Plans, Workers compensation, and Transport Accident Commission clients will require a Doctors referral prior to being assessed by a Physiotherapist. Do I have to pay for the consultation at the time? Yes, all accounts must be paid in full at the completion of each session. For client with private health insurance, we have a HICAPS terminal on site which allows us to directly process the claim with your health fund. The health fund will pay their benefit direct and only a gap payment is required by you which can be paid by cash, card, cheque or EFTpos. Do I have to take anything or wear anything in particular? Please bring any scans (ie. ultrasound, x-ray, MRI) you have had that may provide additional information about your condition to your physiotherapist. If you are attending physiotherapy, it would be beneficial to wear loose comfortable clothing that allows easy access to your area of concern. Also, you should bring anything else that you think would help your physiotherapist make an accurate diagnosis (ie. running shoes, picture of your work space etc). If you are attending clinical pilates, loose fitting clothing is best as it will promote ease of movement. Health and safety regulations also require that you wear non slip socks while using the pilates equipment. You can bring your own or alternatively you can purchase some pilates grip socks from reception. Do you treat TAC and Workcover patients? Bodyworks Physiotherapy & Pilates Studio is able to treat TAC and Workcover patients, but you are required to pay for your session in full and claim back from your respective agency or insurer. TAC and Workcover generally only cover a portion of the fees, so you will have to cover the difference as well. Where is the clinic located? The clinic is situated on Lockhart Drive in Rosebud. There is parking under trees at the front or feel free to park in the driveway. Is there a cancellation policy? Bodyworks Physiotherapy & Pilates Studio understands how valuable your time is and we will strive to make sure that we are not late for your appointment. We would appreciate the same level of courtesy. If you are unable to attend your scheduled appointment time, please let us know at least 12 hours in advance, so that we can offer your time to another patient in need. If you fail to provide sufficient notice, we may charge you a cancellation fee of half the cost of the consultation, as your physiotherapist will, otherwise, not be paid for his or her time. If you happen to arrive late, but in your allotted appointment time, you may have a shorter consultation, so as not to inconvenience waiting clients. We understand that unforeseen circumstances may arise occasionally, and we will do our best to reach an accommodation that will benefit both you and your physiotherapist.. May I participate in clinical pilates classes for fitness only? Please note group classes are currently not running. Of course! You will still require an assessment with your physiotherapist to determine your health goals, and you may need several one-on-one sessions prior to attending the supervised classes. However, you do not need to be injured or require rehabilitation to participate in clinical pilates. Pilates provides several health and fitness benefits including:
Is acupuncture/dry needling covered by my insurance? Physiotherapists often use acupuncture or dry needling as an adjunct to their treatment, which means that it will be covered under most health care insurance plans. If you have any other questions that have not been addressed, please email or call us on 0404760447 |